A few weeks ago word started spread around the Internet that those fancy Kryptonite U-shaped bike locks can be "hacked" or opened with nothing more than a Bic pen and some elbow grease. See a video demonstration if you're in denial.
After offering a very lame response to the problem, it appears they have decided to Do The Right Thing.
They will offer exchanges for a new lock that can't be broken into using a Bic pen:
General Manager Steve Down said Kryptonite felt responsible to offer solutions, not excuses, and to deal with the problem."We decided to simplify and expand our planned product upgrade program so we could expedite the process for consumers and eliminate any lingering doubt in their minds about their locks," Down said.
This has to be devastating for Kryptonite and its customers.
Expect U2's new album How to Dismantle an Atomic Bomb out in the US on November 23rd.
The first single Vertigo will be released on November 8th.
Expect them to go on tour in 2005.